Positive ID Labels Reviews

102  Excellent
TrustScore 5 out of 5

4.9

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Reviews4.9

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Rated 5 out of 5 stars

The very best customer service!

The very best customer service!! We've cycled through a few label suppliers and Positive ID have given us the best experience, helped us understand and change label materials and the quality is top notch!

Date of experience: 25 March 2024


Rated 5 out of 5 stars

Great company to work with

Great company to work with. Natalie helped us through all the process from start to finish and the final result is spot on. Thanks guys. I will be back in the near furure.

Scott

SHROOMLIFE

Date of experience: 15 March 2024


Rated 5 out of 5 stars

SUPER quick turnaround, great quality & friendly service.

We had a last minute panic last week when we realised we were down to the last few labels. Our previous supplier couldn't make it happen in time but the team at PID worked their magic and got the labels to us first thing on Monday morning. Thank you Helen and team!

Date of experience: 08 March 2024


Rated 5 out of 5 stars

Customer Service as it should be

A friendly, helpful and very technically aware team form the basis of a company that really demonstrates how service and customer support should be done. We have used PID for several years now, they couldn't have been more helpful during pre-sales and were never pushy. Implementation went smoothly. Recently we had to reinstall product due to problems with a PC operating system upgrade. They guided us through the process and did the final configuration quickly and without drama. A really first rate company; highly recommend.

Date of experience: 08 March 2024


Rated 5 out of 5 stars

5 stars services

5 stars services! Mr Peter is so professional and helpful with any question that i had. Always very prompt response. I do really recommend. Professional services . Very happy overall

Date of experience: 13 March 2024


Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery, no fuss ordering. Rarely a problem but any queries quickly resolved.
Highly recommend.

Date of experience: 12 March 2024


Rated 5 out of 5 stars

We have worked with PID for over 5…

We have worked with PID for over 5 years and they have always delivered a first class bespoke service. The level of customer care and professionalism of the team is second to none. We have built a great rapport with the team and their flexible approach to our specific printing needs have always been acknowledged and respected. At every turn they strive to go the extra mile from making helpful suggestions on label positioning and design to calculating the most cost affective packages when ordering multiple label designs. Their warm and friendly attitude has helped to create a great partnership and one that will continue to grow as our business does the same.
Thank you to all the team!
Rona Dixon-Bowden
The Moringa Family Group Ltd

Date of experience: 03 March 2023


Rated 5 out of 5 stars

The most incredible company and people

The most incredible company and people, they truly care & take pride in achieving the impossible. I worked with them for a very fast turnaround overnight print and their communication and delivery were second to none. If you want a safe pair of hands, Positive ID Labels go above and beyond to ensure everything is ready to go. Cannot wait to work with them again!

Date of experience: 07 July 2022


Rated 5 out of 5 stars

highly recommend

I’ve been working closely with Pete over this week to sort out an issue we had encountered on our label programmes whilst updating our PC’s. He has gone out of his way to solve the problem quickly for us and get us up and running smoothly again. Highly recommend this company – 5* service as always!

Date of experience: 14 January 2022


Rated 5 out of 5 stars

Always great to work with PID

Always great to work with PID. Mark is so fast responding to any query and gets quotes out immediately. If only everyuone worked so fast and efficiently. The labels are also top quality and are shipped within a few days, always promptly and packed very well for transit. We have been working with PID for around 7 years and use them for a number of our companies in the group and would not go anywhere else....

Date of experience: 21 July 2022


Rated 5 out of 5 stars

Excellent service and quality

The Positive ID team always go the extra mile to help. I had an issue with my labels that they resolved immediately. They even suggested some changes that made them look substantially better. Thank you to Helen and Pete particularly as they were total stars!

I highly recommend Positive ID to anyone looking for excellent quality labels provided promptly and with brilliant service. Thank you.

Date of experience: 30 July 2019


Rated 5 out of 5 stars

Outstanding

I’ve used a lot of label suppliers over the past 9 years, some were good, some were awful, but Positive ID standout by far as the best around. For the quality of their labels, attention to detail and outstanding customer service, if you need a label supplier then use the lovely folk at Positive ID. You won’t be disappointed.

Date of experience: 23 February 2023


Rated 5 out of 5 stars

We've been a customer since 2007

We've been a customer since 2007 and have always had excellent service. We've known a lot of the staff for many years and everyone is always very friendly and helpful. On the very rare occasions over the years that we've had a problem they've bent over backwards to sort it out for us quickly and without argument. I hope we continue to be a customer for many years to come.

Date of experience: 23 March 2023


Rated 5 out of 5 stars

I have used Positive ID Labels for 10…

I have used Positive ID Labels for 10 years now and my system has never been down for more than 30 minutes. The tech support is second to none, the whole team is friendly and reliable and they have taught me so much over the years. Pretty sure Pete was ready to drive up to Newcastle and strangle me at times but he has patiently guided me through any problems I've caused myself and got me back up and running. Highly reccomend 5*

Date of experience: 02 July 2021


Rated 5 out of 5 stars

Excellent service from the PiD team.

Excellent service from the PiD team.

I've used numerous suppliers over the last 9 years and they definitely stand out from the crowd!

Even pulling out an emergency print for a referral I sent their way over the xmas period. Top class.

Date of experience: 26 December 2022


Rated 5 out of 5 stars

Best from the Best

Best from the Best. Fast and friendly client service, never had any issues with them. Their product range definitely reach sky high points. Looking forward to keep working with them in future. Highly recommended company for any who is looking for the best quality labels.

Date of experience: 15 October 2018