Food Labelling Requirements
Master UK food labelling law, regulations, and compliance obligations for prepacked, non-prepacked, and PPDS foods
If you need help to understand your food labelling obligations, Positive ID Labels offer complete support. Give us a call and we will walk you through your obligations and provide solutions to help you meet the standards required.
Introduction to UK Food Labelling Law and Regulations
UK food labelling requirements are governed by comprehensive legislation designed to protect consumers and ensure transparency in food business operations. Understanding food labelling law is essential whether you’re a food manufacturer, retailer, caterer, or small food business operating in England, Wales, Scotland, or Northern Ireland.
The primary legislation governing food labelling regulations in the UK is Regulation (EU) No 1169/2011 on the provision of food information to consumers (FIC Regulation), which has been retained in UK law following Brexit. This food labelling law is implemented through:
- The Food Information Regulations 2014 (England) – enforcing food labelling requirements across English food businesses
- The Food Information (Wales) Regulations 2014 – Welsh food labelling compliance framework
- The Food Information Regulations (Northern Ireland) 2014 – Northern Ireland food labelling law
- Scottish Food Information Regulations 2014 – Scottish food business labelling requirements
UK food labelling law sets out comprehensive rules covering food preparation, composition, and food packaging requirements for products supplied for human consumption. The fundamental principles of food labelling compliance include:
- Quality assurance: Food quality must meet consumer expectations under UK food standards
- Accurate description: Food labelling must not mislead consumers about food characteristics
- Safety compliance: Food safety labelling ensures nothing harmful is added or removed
Important for food businesses: Since Brexit, UK food labelling requirements now differ between Great Britain (England, Wales, Scotland) and Northern Ireland. This guide covers both GB and NI food labelling regulations to ensure complete compliance.
Who Needs to Comply with UK Food Labelling Requirements?
Food labelling regulations apply to all food business operators supplying food to UK consumers. Food labelling compliance is mandatory for:
- Food manufacturers producing prepacked food products requiring complete food labelling
- Food retailers selling prepacked food or non-prepacked food requiring allergen labelling
- Restaurants, cafés, and caterers providing non-prepacked food with allergen information requirements
- Bakeries producing PPDS food (prepacked for direct sale) requiring ingredients labelling
- Delicatessens and farm shops selling both packaged and loose foods under food safety regulations
- Online food businesses requiring digital food labelling compliance for e-commerce sales
- Market traders and mobile food vendors subject to PPDS food labelling requirements
- Food service operators in hospitals, schools, and care homes providing allergen information
Specific food labelling requirements depend on your food category and product type. Even small-scale food businesses and cottage food producers must comply with UK food labelling law to avoid Trading Standards enforcement action.
We’ve had a great experience working with this supplier, especially with Natalie - she is always very responsive, professional, and friendly. The pricing is highly competitive and the sales service has been excellent from start to finish.If I could offer one suggestion, it would be to improve the account and invoice management process. It would be really helpful if there were a system for clients to easily track their past orders and invoices in one place.Overall, very pleased with the service and look forward to continuing our collaboration.
Absolutely brilliant service from start to finish. The team are brilliant and the product was excellent quality and exactly what I wanted. Natalie is amazing as are her colleagues. Will definitely be a returning customer. Thank you
Ive used Positive ID Labelling Ltd for all our egg box labels for many years now. Natalie is always above and beyond helpful and the service is exceptionally fast and efficient.
I inadvertently ordered the incorrect label guns which was quickly sorted by Natalie. She was excellent, customer service at its best! Thank you once again
Understanding the Three Categories of Food Labelling
UK food labelling regulations recognize three distinct food categories, each with specific food labelling requirements. Correctly identifying your food category is essential for food labelling compliance.
1. Prepacked Food Labelling Requirements
Definition under food labelling law: Prepacked food is packaged before being offered for sale and presented to consumers in sealed packaging.
Prepacked food examples requiring full food labelling:
- Supermarket packaged products (cereals, tinned goods, bottled sauces) – full nutrition labelling required
- Pre-packaged sandwiches from food manufacturers – complete sandwich labelling mandatory
- Packaged confectionery and snacks – allergen labelling and nutrition declarations required
- Bottled beverages – ingredient lists and origin labelling when applicable
Prepacked food labelling compliance: Food and packaging remain unchanged after combination, requiring comprehensive food information including nutrition labelling, allergen information, and country of origin labelling where applicable.
2. Non-Prepacked Food Labelling Requirements (Loose Food)
Definition in food labelling regulations: Non-prepacked food is not pre-packaged, sold loose, or packaged at the consumer’s request at the point of sale.
Non-prepacked food examples with simplified labelling:
- Loose fruit and vegetables – minimal food labelling requirements
- Deli counter foods (sliced meats, cheese) – allergen information required
- Bakery items from open display – allergen labelling mandatory
- Restaurant and takeaway meals – verbal allergen information with signposting
- Made-to-order sandwiches – allergen information on request
Non-prepacked food labelling law: Reduced requirements compared to prepacked food, but allergen labelling remains mandatory under food safety regulations.
3. Prepacked for Direct Sale (PPDS) Food Labelling Requirements
Definition in UK food labelling law: PPDS food is packaged on the same premises where sold, or from a mobile stall operated by the same food business operator.
PPDS food examples requiring enhanced labelling since October 2021:
- Sandwiches packaged and sold in-store – full ingredients list with allergen emphasis required. See our food and beverage labels for compliant labelling solutions
- On-site packaged bakery products – PPDS labelling including allergen information
- Butcher shop packaged meat pies – ingredients labelling and date marking mandatory
- Cafe packaged salads – comprehensive PPDS food labelling compliance
Critical PPDS labelling change: Since October 2021, PPDS food labelling requirements include full ingredients lists with emphasised allergen labelling, bringing PPDS closer to prepacked food labelling standards. This change in food labelling law followed the Natasha’s Law campaign for improved allergen labelling.
Food Labelling Requirements Comparison Table: Quick Reference Guide
This comprehensive food labelling comparison shows UK legal requirements across all three food categories:
| Food Labelling Requirement | Prepacked Food Labelling | Non-Prepacked Food Labelling | PPDS Food Labelling |
|---|---|---|---|
| Name of food (food description) | Required on label under food labelling law | Required on label or notice | Required on PPDS label |
| Ingredients list (ingredients labelling) | Required for multi-ingredient foods | Not required under food labelling regulations | Required since October 2021 |
| Allergen information (allergen labelling) | Emphasised in ingredients list – 14 allergens | Written, verbal, or signposted allergen information | Emphasised in ingredients list – mandatory allergen labelling |
| Best before or use-by date (date marking) | Required under food safety labelling | Not required for non-prepacked food | Required for PPDS food compliance |
| Net quantity (weight/volume declaration) | Required over 5g/5ml – food packaging requirement | Not required for loose food | Not required under PPDS food labelling |
| Name and address (food business operator) | UK/EU address required under food labelling law | Not required for non-prepacked food | Not required for PPDS sales |
| Country of origin (origin labelling) | Mandatory for meat, fish, honey – food labelling compliance | Required for specific meats only | If omission would mislead consumers |
| Nutrition declaration (nutrition labelling) | Big 7 nutrients required – nutrition labelling UK standard | Not required for non-prepacked food | Not required under PPDS regulations |
| Instructions for use (preparation guidance) | If necessary for safe use – food safety requirement | Not required for loose food | If necessary for PPDS food safety |
| Storage conditions (food safety information) | If necessary for food safety labelling | Not required for non-prepacked food | If necessary for PPDS preservation |
| Lot number or date mark (traceability) | Required for food traceability compliance | Not required for non-prepacked food | Required for PPDS food traceability |
| QUID (quantitative ingredient declaration) | Percentage of characterising ingredients | Meat content only – food composition requirement | When applicable under PPDS rules |
| Special warnings (additives, caffeine, etc.) | Mandatory under food labelling regulations | Not required for non-prepacked food | Required when applicable to PPDS |
Food labelling compliance key: = Legally required under UK food labelling law | = Not required by food labelling regulations
Mandatory Food Labelling Requirements: Complete Legal Obligations
For prepacked and PPDS foods, UK food labelling law mandates the following information. Each requirement links to detailed food labelling guidance:
1. Name of Food: Food Labelling Description Requirements
Food naming under UK food labelling regulations must be clear, accurate, and not misleading. Your food labelling must use:
- Legal name: Prescribed by food composition regulations (e.g., “milk chocolate” under chocolate labelling standards, “strawberry jam” under preserves regulations)
- Customary name: Commonly understood by consumers through established usage (e.g., “BLT sandwich” in food service labelling)
- Descriptive name: Clearly describing food nature under food labelling compliance requirements
If food processing has occurred, this must be included in food labelling (e.g., “smoked bacon”, “dried apricots”, “roasted nuts” under food processing disclosure rules).
Learn more: Complete guide to food name labelling requirements
2. Ingredients List: Food Ingredients Labelling Standards
UK food labelling law requires comprehensive ingredients labelling for multi-ingredient products. Food ingredients must be listed in descending weight order under food composition transparency requirements.
Ingredients labelling requirements: All ingredients including water, additives, and compound ingredients must appear under “Ingredients” heading per food labelling regulations.
Ingredients list exemptions under food labelling law: Single-ingredient foods, fresh fruit and vegetables, and specific products exempt from ingredients labelling.
Learn more: Complete ingredients labelling compliance guide
3. Allergen Information: UK Allergen Labelling Requirements
Allergen labelling is one of the most critical food safety requirements. UK food labelling law mandates emphasis of all 14 major allergens appearing in food products.
Mandatory allergen labelling requirements:
- All allergens listed in ingredients under food allergen regulations
- Allergen emphasis using bold, italics, highlighting, or different font per allergen labelling standards
- Repeated allergen declaration each time ingredient appears in food labelling
The 14 allergens requiring food labelling emphasis: Cereals containing gluten (wheat, rye, barley, oats), Crustaceans, Eggs, Fish, Peanuts, Soybeans, Milk (including lactose), Tree nuts (almonds, hazelnuts, walnuts, etc.), Celery (including celeriac), Mustard, Sesame seeds, Sulphur dioxide and sulphites (above 10mg/kg or 10mg/litre), Lupin, Molluscs
Natasha’s Law impact on PPDS allergen labelling: Since October 2021, PPDS food requires full allergen labelling with emphasis, enhancing food safety for allergic consumers.
Learn more: Complete allergen labelling requirements guide
4. Date Marking: Food Dating and Durability Labelling
UK food labelling law requires appropriate date marking for food safety and quality indication:
- “Best before” date labelling: Quality indicator for most foods under food durability labelling. Food can legally be sold after best before date if still safe, per food safety regulations.
- “Use by” date labelling: Safety indicator for highly perishable foods under food safety labelling law. Selling food past use-by date is illegal under UK food law.
Note on food labelling compliance: “Sell by” and “display until” dates are optional stock control aids, not required by food labelling regulations, and must not replace mandatory date marking.
Learn more: Complete date marking and food durability guide
5. Net Quantity: Food Weight and Volume Labelling Requirements
Net quantity declaration is mandatory under UK food packaging requirements for products over 5g or 5ml:
- Grams or kilograms for solid foods under food weight labelling standards
- Millilitres or litres for liquid foods per food volume labelling requirements
- Drained weight for foods in liquid under food content labelling rules
Net quantity labelling positioning: Must be near food name for consumer visibility under food labelling legibility requirements.
Learn more: Complete net quantity labelling requirements
6. Name and Address: Food Business Operator Labelling Requirements
UK food labelling law requires food business operator identification:
- Business name under whose brand food is marketed, OR
- Importer details if food business is outside UK/EU jurisdiction
Post-Brexit food labelling address requirements:
- Great Britain food sales (from 1 January 2024): UK, Channel Islands, or Isle of Man address required under GB food labelling law
- Northern Ireland food sales: NI or EU address required under Northern Ireland Protocol food labelling provisions
Food business address compliance: Physical postal address required for consumer contact under food traceability regulations – email or phone insufficient.
Learn more: Food business operator address requirements guide
7. Country of Origin: Food Origin Labelling Requirements
Origin labelling is mandatory under UK food labelling law for specific foods and misleading scenarios:
Mandatory origin labelling applies to:
- All meat (beef, veal, lamb, mutton, pork, goat, poultry) under meat origin labelling regulations
- Fish and shellfish requiring origin declaration per seafood labelling law
- Honey origin labelling under honey regulations
- Olive oil origin under EU retained provisions
- Wine origin labelling requirements
- Fruit and vegetables origin labelling when required
- Any food where omitting origin would mislead consumers under consumer protection provisions
Primary ingredient origin labelling: When food states one origin but primary ingredient originates elsewhere, both must be declared under food authenticity labelling requirements.
Learn more: Complete country of origin labelling guide
8. Nutrition Declaration: Nutrition Labelling Requirements UK
Most prepacked foods require nutrition labelling under UK food information regulations showing the “Big 7” nutrients:
- Energy labelling: Both kilojoules (kJ) and kilocalories (kcal) required
- Fat labelling: Total fat with saturated fat breakdown
- Carbohydrate labelling: Total carbohydrate with sugars breakdown
- Protein labelling: Protein content declaration
- Salt labelling: Salt (not sodium) content
Nutrition labelling format: Values per 100g or 100ml mandatory under nutrition labelling UK standards. Optional per-portion nutrition information permitted.
Nutrition labelling exemptions: Unprocessed single-ingredient foods, small package foods, and specific categories exempt from nutrition declaration requirements.
Learn more: Complete nutrition labelling requirements guide
9. QUID: Quantitative Ingredient Declaration Requirements
QUID reveals percentage of characterising ingredients under UK food composition transparency requirements. QUID labelling is required when ingredients:
- Appear in food name under food naming conventions (e.g., “Strawberry Yogurt” requires strawberry percentage)
- Are emphasised on food packaging through words or images
- Characterise the food and distinguish it from similar products
QUID declaration positioning: Near food name or within ingredients list per food labelling formatting requirements.
Learn more: Complete QUID labelling requirements guide
10. Additional Mandatory Food Labelling Information
Depending on food type and composition, UK food labelling requirements may include:
- Storage conditions: When necessary for food safety per preservation requirements
- Preparation instructions: When required for safe consumption under food safety labelling
- Lot marking: For food traceability compliance
- Additive warnings: Required statements for specific additives under food safety regulations
- Alcohol content: Mandatory for beverages over 1.2% ABV under alcohol labelling law
- GM ingredient disclosure: Required under GM food labelling regulations
- Irradiation disclosure: Mandatory under irradiated food labelling requirements
- Caffeine warnings: For high-caffeine products under food safety labelling
- Sweetener declarations: Required under food additive labelling rules
Penalties for Non-Compliance with UK Food Labelling Law
Failure to comply with UK food labelling requirements constitutes a criminal offence under food safety legislation. Food businesses face severe penalties for food labelling violations:
- Unlimited fines for serious food labelling offences
- Imprisonment up to two years for major food labelling law breaches
- Improvement notices requiring immediate food labelling compliance
- Prohibition orders preventing food business operations
- Emergency prohibition notices for imminent food safety risks
- Mandatory product recalls at food business expense
- Trading Standards prosecution for repeated food labelling violations
- Reputational damage affecting long-term food business viability
Most common food labelling violations prosecuted by Trading Standards:
- Inadequate or missing allergen labelling – highest risk food safety violation
- Misleading food descriptions violating food authenticity regulations
- Incorrect or missing date marking breaching food safety labelling
- False country of origin claims violating origin labelling requirements
- Selling food past use-by date – serious food safety offence
- Missing or incomplete ingredients lists breaching food labelling law
- Non-compliant nutrition labelling failing UK standards
- PPDS labelling failures since October 2021 changes
UK food labelling enforcement authorities:
- Trading Standards Services: Primary enforcement body for food labelling compliance in England, Wales, and Northern Ireland
- Environmental Health Departments: Handle food hygiene and safety, plus food labelling in Scotland
- Food Standards Agency (FSA): Provides food labelling guidance and coordinates enforcement
Learn more: Food labelling enforcement and penalties guide
Detailed Food Labelling Guidance by Topic
Access comprehensive food labelling compliance guides covering all aspects of UK food labelling requirements:
Core Food Labelling Requirements (Essential Compliance Guides)
- Understanding Food Categories: Prepacked, Non-Prepacked, and PPDS Food Labelling Requirements
- Food Name Requirements: Legal, Customary, and Descriptive Names in Food Labelling
- Ingredients Labelling: Complete Guide to Ingredients Lists and Food Composition Disclosure
- Allergen Labelling Requirements: Comprehensive Guide to UK’s 14 Allergen Labelling Rules
- Date Marking Guide: Best Before vs Use By Food Dating Requirements
- Net Quantity Labelling: Food Weight and Volume Declaration Requirements
- Food Business Operator Requirements: Name and Address Labelling Post-Brexit
- Nutrition Labelling UK: Complete Guide to Nutrition Declarations and Big 7 Requirements
- Country of Origin Labelling: When and How to Declare Food Origin
- QUID Requirements: Quantitative Ingredient Declaration in Food Labelling
Product-Specific Food Labelling Guides
- Meat Labelling Requirements: Beef, Pork, Lamb, and Poultry Labelling Compliance
- Meat Products Labelling: Sausages, Burgers, and Pies Food Composition Requirements
- Fish and Seafood Labelling: Species Names, Origin, and Smoked Fish Requirements
- Dairy Labelling: Milk, Cheese, Butter, and Yogurt Food Labelling Standards
- Bakery Labelling: Bread, Cakes, Pastries, and Bakery PPDS Requirements
- Egg Labelling Requirements: Retail Sales, Grading, and Egg Producer Regulations
- Preserves Labelling: Jam, Marmalade, and Honey Food Labelling Standards
- Alcohol Labelling: Wine, Beer, Spirits, and Alcoholic Beverage Requirements
- Organic Food Labelling: Organic Certification and Labelling Requirements UK
Special Topics in Food Labelling Compliance
- Nutrition and Health Claims: What You Can and Cannot Claim on Food Labels
- Food Additives Labelling: E-Numbers and Additive Declaration Requirements
- GM Food Labelling: Genetically Modified Ingredient Labelling Requirements
- Irradiated Food Labelling: Irradiation Disclosure Requirements UK
- Food Contact Materials: Packaging Safety and Labelling Requirements
- Language Requirements: Multi-Lingual Food Labelling Standards UK
- Font Size and Legibility: Food Label Readability Requirements
Practical Food Labelling Implementation Tools
- Food Label Templates: Downloadable Prepacked and PPDS Label Formats
- Food Labelling Compliance Checklists: By Food Category
- Food Label Examples: Annotated Visual Guides to Compliant Labelling
- QUID Calculator: Ingredient Percentage Calculation Tool
- Food Labelling Case Studies: Common Mistakes and Compliance Solutions
Additional Food Labelling Resources
- Food Labelling Legislation: Complete FIC Regulation Reference
- Food Labelling Enforcement: Trading Standards and Environmental Health Roles
- Special Food Business Types: Caterers, Markets, Online Food Sellers Labelling
- Brexit Food Labelling Changes: GB and NI Differences Explained
- Food Labelling FAQs: Frequently Asked Questions About UK Requirements
Food Labelling Compliance Checklist: UK Requirements by Category
Use these food labelling checklists to ensure complete compliance with UK food labelling law:
Prepacked Food Labelling Compliance Checklist
- Food name – Clear, accurate, legal/customary/descriptive name meeting food labelling standards
- Ingredients list – Complete list in weight order per ingredients labelling requirements (if multi-ingredient)
- Allergen labelling – All 14 allergens emphasised per UK allergen labelling law
- Date marking – Appropriate best before or use-by date per food dating requirements
- Net quantity – Weight/volume in g/kg or ml/L per food packaging requirements (if over 5g/5ml)
- Business address – UK/EU food business operator or importer address per post-Brexit rules
- Origin labelling – Country of origin if required for product type or to prevent consumer deception
- Nutrition labelling – Big 7 nutrients per 100g/100ml per UK nutrition labelling standards (unless exempt)
- Lot marking – Batch code or date mark for food traceability compliance
- Storage conditions – Temperature/storage requirements if necessary for food safety
- Preparation instructions – Cooking/use guidance if required for safe consumption
- QUID – Percentage of characterising ingredients per food composition transparency rules
- Special warnings – Mandatory statements for sweeteners, caffeine, additives per food safety labelling
- Font size compliance – Minimum x-height 1.2mm (or 0.9mm if label under 80cm ²) per legibility requirements
- Label legibility – Clear contrast, not obscured, meeting food labelling readability standards
Non-Prepacked Food Labelling Compliance Checklist
- Food name – Displayed on notice, label, or menu per food description requirements
- Allergen information – Written, verbal, or signposted per UK allergen labelling law
- Meat content – Percentage shown if applicable per meat composition regulations
PPDS Food Labelling Compliance Checklist (Since October 2021)
- Food name – Clear, accurate description meeting PPDS naming requirements
- Full ingredients list – Complete with emphasised allergens per Natasha’s Law requirements
- Allergen emphasis – All 14 allergens highlighted per PPDS allergen labelling standards
- Date marking – Best before or use-by date per PPDS durability labelling
- Storage instructions – If necessary for PPDS food safety compliance
- QUID – If applicable per PPDS composition disclosure requirements
Download printable food labelling compliance checklists (PDF)
Next Steps: Achieving Food Labelling Compliance
Follow these steps to ensure your food business meets UK food labelling requirements:
1. Identify Your Food Category Under UK Food Labelling Law
Determine whether your products are prepacked food, non-prepacked food, or PPDS food. This classification determines your food labelling compliance obligations.
Use our food category identification tool for food labelling
2. Review Product-Specific Food Labelling Requirements
Different food types have additional specific requirements beyond basic food labelling law. Check our product-specific food labelling guides for meat labelling, dairy labelling, bakery requirements, and more.
Browse product-specific food labelling guides
3. Design Compliant Food Labels
Use our food labelling templates and examples to create labels meeting UK food labelling standards. Ensure all mandatory information is included per food labelling requirements and properly formatted per legibility standards.
Download food labelling templates for compliance
4. Verify Food Labelling Compliance
Before finalizing labels, check against our comprehensive food labelling checklists and review common food labelling mistakes to avoid Trading Standards enforcement action.
Review food labelling compliance checklists
5. Monitor Food Labelling Law Changes
UK food labelling requirements evolve. Stay informed about food labelling regulation updates, post-Brexit changes, and new food safety requirements.
Subscribe to food labelling compliance updates
Need Food Labelling Compliance Help?
If you need assistance with UK food labelling requirements:
- Check our food labelling FAQs covering common compliance questions
- Review our food labelling case studies showing real-world compliance solutions
- Contact your local Trading Standards service for enforcement guidance on food labelling law
- Consult the Food Standards Agency for official food labelling requirements guidance
- Consider engaging a food labelling compliance specialist for complex requirements
We’ve had a great experience working with this supplier, especially with Natalie - she is always very responsive, professional, and friendly. The pricing is highly competitive and the sales service has been excellent from start to finish.If I could offer one suggestion, it would be to improve the account and invoice management process. It would be really helpful if there were a system for clients to easily track their past orders and invoices in one place.Overall, very pleased with the service and look forward to continuing our collaboration.
Absolutely brilliant service from start to finish. The team are brilliant and the product was excellent quality and exactly what I wanted. Natalie is amazing as are her colleagues. Will definitely be a returning customer. Thank you
Ive used Positive ID Labelling Ltd for all our egg box labels for many years now. Natalie is always above and beyond helpful and the service is exceptionally fast and efficient.
I inadvertently ordered the incorrect label guns which was quickly sorted by Natalie. She was excellent, customer service at its best! Thank you once again
About This UK Food Labelling Requirements Guide
This comprehensive food labelling guide helps UK food businesses understand and comply with food labelling law and regulations. For quick answers to common questions, see our UK food labelling Q&A. Information is based on FIC Regulation 1169/2011, UK Food Information Regulations 2014, and current food safety legislation across England, Wales, Scotland, and Northern Ireland.
Last updated: January 2025 – Reflecting latest UK food labelling requirements
Food labelling compliance disclaimer: This guide provides general information about UK food labelling requirements and should not be considered legal advice. Always verify current food labelling legislation with official sources and consult Trading Standards or legal professionals for specific food labelling compliance questions.
Official UK Food Labelling Resources
- Food Standards Agency – Food Labelling and Packaging Guidance
- GOV.UK – Food Labelling and Packaging Requirements
- Business Companion – Food and Drink Labelling Guides
- Legislation.gov.uk – FIC Regulation 1169/2011 Food Labelling Law
Related Food Labelling Topics
Key food labelling search terms: UK food labelling requirements, food labelling law UK, food labelling regulations, prepacked food labelling, PPDS food labelling, allergen labelling UK, nutrition labelling requirements, food packaging requirements, ingredients labelling, food safety labelling, food business compliance, Trading Standards food labelling, FIC regulation, food origin labelling, food composition requirements
We’ve had a great experience working with this supplier, especially with Natalie - she is always very responsive, professional, and friendly. The pricing is highly competitive and the sales service has been excellent from start to finish.If I could offer one suggestion, it would be to improve the account and invoice management process. It would be really helpful if there were a system for clients to easily track their past orders and invoices in one place.Overall, very pleased with the service and look forward to continuing our collaboration.
Absolutely brilliant service from start to finish. The team are brilliant and the product was excellent quality and exactly what I wanted. Natalie is amazing as are her colleagues. Will definitely be a returning customer. Thank you
Ive used Positive ID Labelling Ltd for all our egg box labels for many years now. Natalie is always above and beyond helpful and the service is exceptionally fast and efficient.
I inadvertently ordered the incorrect label guns which was quickly sorted by Natalie. She was excellent, customer service at its best! Thank you once again
All food labelling guides are provided in good faith for information purposes only and do not constitute legal advice. For specific compliance questions about specific labelling laws, contact a specialist or contact your local Trading Standards authority. Read our Regulatory Information Disclaimer